Legal

Privacy Policy

Last updated: September 27, 2026

We built Unstuck to be genuinely helpful — and that means being straightforward about what we collect and why. No surprises, no small print traps.

What we collect

Email address — when you join the waitlist or sign up for beta access
Phone number — when you sign up or verify by phone, or provide it during Stripe checkout
Conversation content — your text messages and web chats with Unstuck, used to provide responses and conversation history
Usage and diagnostic information — information about service activity and errors, used to understand and improve how Unstuck works
Payment information — processed by Stripe; we never see your card number

Email — to notify you about launch or beta access
Phone number — to send and receive Unstuck text messages
Conversation content — stored to provide context, conversation history, and support diagnostics. Recent messages help make replies coherent; older records are not automatically deleted when a session ends
Payment info — processed securely by Stripe for subscription billing

Unstuck shares information with services needed to operate:

Stripe — payment processing
Telnyx — text message delivery
Supabase — database hosting
OpenRouter and model providers — AI processing. Conversation content is sent through OpenRouter to providers hosting our selected models, currently Anthropic's Claude models, to generate responses. See OpenRouter's privacy policy and Anthropic's privacy policy
Cloudflare — website hosting, security, and traffic analytics
Resend — verification and service emails
Langfuse — response diagnostics, including conversation content and prompt information
PostHog and Sentry — product analytics and error diagnostics